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- Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.
- Look for a courteous staff, with a service consultant willing to answer all of your questions.
- Look for signs of professionalism in the customer service area such as civic, community, or customer service awards.
- Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work and certification of ASE and I-CAR.
- Reward good service with repeat business and customer loyalty. |